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Add a Slack notification

Setting up a new Slack notification is a three-step process:

  1. Install the Incoming Webhooks app in your Slack account
  2. Add a custom integration to your Slack account
  3. Create a Slack notification in Netuitive to push events to Slack

Step 1: Install the Incoming Webhooks app

Note   If you've already installed the Incoming Webhooks app, you can skip to step 2.
  1. Go to Slack's app directory.
  2. Search for Incoming Webhooks. It should dynamically update a drop-down beneath the search bar.
  3. Click Incoming Webhooks.
  4. Click Install next to the desired team.
  5. Select a channel or create a new one.
  6. Click Add Incoming WebHooks Integration.

Step 2: Add an integration to Slack

  1. Log into your Slack client.
  2. Click your username in the top left-hand corner. A menu will open.
  3. Click Apps & Integrations.
  4. Click Configure in the top right-hand corner.
  5. Click the Custom Integrations tab.
  6. Click Incoming WebHooks.
  7. Click Add Configuration.

  8. Select a channel to post your events to, or create a new one.
  9. Optionally, in the Customize Icon section, upload an image (or choose an emoji) to use for your event. If you want to upload an image, click Upload an Image and drag the image on to the screen and crop it as necessary.

    Tip   To distinguish your Netuitive events in the chat, we recommend saving our logo to your computer and uploading it.
    Note   You can also add an emoji or icon via Netuitive in Step 3.
  10. In the Customize Name section, type your desired name. We recommend naming it Netuitive Event.
  11. Click Copy URL in the Webhook URL section.
  12. Click Save Settings at the bottom of the page.

Step 3: Create a Slack notification in Netuitive

Note   If you want to display a custom message for your Slack notification, you'll have to add and configure a Webhook notification instead, using the URL in 2.11 as your Webhook notification's URL.
  1. Type a name for the Slack notification. We recommend naming it Slack-{yourChannelName} so it's easy to find later.

  2. Ensure the Enabled checkbox is selected.
  3. For Webhook URL, copy and paste the URL from step 2.11.
  4. Optionally, input a bot username that will be used when Netuitive posts to your Slack channel.
  5. Optionally, input a channel override. This can be a different channel (#other-channel), another user (@otheruser), or multiple users.
  6. Optionally, input either an Icon URL or an Emoji (if you didn't do that in step 2). Emojis are passed in using Slack's emoji variables (:smile:).
  7. Click Test and Save to test the Slack notification. The test must return an HTTP code 200 to pass the validation. If the test succeeds, the notification will automatically save.